1. Our Commitment

At Academy360, we want every institution to feel confident about using our platform. This policy explains clearly when and how you can cancel a subscription or request a refund — no fine print, no surprises.

2. Cancellation Policy

You can cancel your subscription at any time by reaching out to us via email or phone. Here's what to keep in mind:

• 1. Cancellation requests must be made at least 11 days before your renewal date to avoid being charged for the next period
• 2. avoid being charged for the next period Once a subscription period has started, cancellations take effect at the end of that current period — not mid-cycle
• 3. One-time payments for completed services cannot be cancelled or refunded

3. Refund Policy

We handle refunds based on when the request is made and whether the service has been accessed:

• Full Refund: Cancelled within 07 days of purchase, service not accessed
• Partial Refund (at our discretion, based on unused period): Cancelled after 11 days, before subscription ends.
• No Refund: Service already accessed or subscription period ended

4. How to Request a Refund

Reach out to our support team with your account details and the reason for your request:

• 📧 Email: support@academy360.in
• 📞 Phone: +91 7970788665

Our team will review your request and get back to you within 7 working days.

5. How Refunds Are Processed

Approved refunds are credited back to your original payment method within 11 days of approval. Bank processing times may vary slightly depending on your payment provider.

6. Changes to this Policy

Academy360 may update this policy from time to time. Any changes take effect immediately once posted on this page. We recommend checking back periodically to stay informed.

7. Still Have Questions?

Our support team is happy to help clarify anything about cancellations or refunds.

📧 Email: support@academy360.in

📞 Phone: +919031675081

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