1. Introduction

At Academy360, we prioritize customer satisfaction and strive to provide a smooth and hassle-free experience with our services. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds may be requested.

2. Cancellation Policy

Customers may cancel their subscription or service by contacting us directly through email or phone. Please note the following conditions:

• Cancellations must be requested at least 11 days before the renewal date to avoid additional charges.
• Once a subscription period has started, no cancellations will be processed until the end of that period.
• Any one-time payments for completed services are non-cancellable and non-refundable.

3. Refund Policy

We offer refunds under specific circumstances, as described below:

• **Full Refund**: If a cancellation is requested within 11 days of the initial purchase or subscription activation and no services have been accessed, a full refund may be provided.
• **Partial Refund**: For cancellations made after 11 days but before the subscription term ends, a partial refund may be issued at our discretion based on the unused portion of the service.
• **No Refund**: Once a course or service has been accessed or a subscription period has ended, no refunds will be issued.

4. How to Request a Refund

To request a refund, please contact us at support@academy360.in with your account details and reason for the request. Our support team will review your request and respond within 7days.

5. Processing of Refunds

Approved refunds will be processed within 11 days and credited back to the original payment method. Please note that bank processing times may vary.

6. Changes to this Policy

Academy360 reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on this page, and users are encouraged to review this policy periodically.

7. Contact Us

If you have any questions or need further assistance, please contact us at:

Email: support@academy360.in

Phone: +91 7970788665